Salesplace: CRM for Lotus Notes and BlackBerry



LOTUS ADVISOR editors share their insights on the best, most innovative Lotus development and administrative tools at this year's Lotusphere. Our panel of Lotus software experts -- Rocky Oliver, Rob Novak, Gabriella Davis, Andrew Pollack, and Karen Hobert -- searched the Lotusphere 2005 tradeshow floor for innovative products. Here's what they found for solving real-world business needs.
	Salesplace for Lotus Notes
Salesplace offers a comprehensive solution specifically tailored for mid-sized and larger organizations with many salespeople and managers who need pipeline reports and other such tools. The product suite consists of three modules. Contact Management captures contact profiles and histories for prospects and clients, and lets you send and track all communication with them. Sales Force Automation divides leads into three categories (Suspects, Prospects, and Opportunities) so sales teams can better prioritize their efforts. Customer Service is designed to help you better serve your customers and to identify cross-selling opportunities.